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   ICOR Presentation - previews only Full Presentations, click here  

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The following is a group of presentations from a certified group of SME's (Select Matter Experts). Click on each link to view a preview of the presentation.
To view the complete work, you must be an ICOR member.

Always on protection of Mobile Data
Dor Skuler, General Manger, Mobile Security Products Enterprise business Group, Alcatel-Lucent

Does your company have problems locating lost or stolen laptops?  Is the mobile data on those laptops protected? What are the benefits of remotely locking down mobile assets?  In this session about Alcatel-Lucents’s OmniAccess 3500 Nonstop Laptop Guardian (NLG) attendees will learn the latest about eliminating that mobile “blindspot” by taking security concerns out of end-user hands with an end-point security product/ As a secure, always-on wireless platform, NLG provides IT managers with 24/7 connectivity, Control and visibility of laptop location, and specific features for tracking, troubleshooting and management- even when the laptop is powered off.

At Your Own Risk: How the Risk-Conscious Culture meets the Challenge of Business Change
Gary Lynch
, Author, Managing Director & Global Leader, Supply Chain Risk Management Practice, Marsh & Mclennan Companies, Inc.

 

Learning to think clearly about risk and refocusing on what matters most are the underlying lessons of Gary Lynch's new book, "At Your Own Risk." As the former Director of the Central Intelligence Agency notes in his endorsement of Gary's book: "In a globalized, just-in-time world of cascading technological change, terrorism, and sophisticated crime, a setback can metastasize quickly into a catastrophe." By turning the corporate eye outward to its own chain of partners and suppliers -- to assess the oft-overlooked risks there -- companies can find practical, dynamic ways to deal with exposure to the risks of outsourcing, the consumerization of IT and the growth of the Internet in a time of escalating business and political instability worldwide. "Managing the risks around that value chain takes you 80% of the way to managing risks to the organization," Gary notes. In this opening keynote address, this global supply chain expert will demonstrate how the problem of risk must become universally shared across all levels of the organization -- from executives and employees to vendors and suppliers. He will also delve into how companies can and must create "risk-conscious cultures" that reach from the mail room to the executive board room.

 

Geopolitical Risks in a Global Economy
Greg Treverton, Director, Center for Global Risk and Security, RAND Corporation

 

To remain competitive in today’s economy, most businesses are engaged in commerce around the world. Whether you have your own offices and facilities, or partner with another organization, doing business globally presents unique challenges and risks. It’s no longer just a community, state, or countrywide affair, but rather a series of distributed enterprises and networks- all of which need to have their own business continuity and disaster response plans in place.  So how do you determine and plan for economies that suddenly experience extreme volatility, political conflict or natural disasters that can result in significant civil or cultural unrest? These situations are a daily reality in many parts of the world and the ability to anticipate and address them is becoming increasingly mission critical.  In this session, you’ll hear from a political expert and risk specialist on the impact of globalization on government, economics, and business.

 

Grid Computing

Jason Liu, CEO, Univa UD

 

Whether you're part of a large enterprise, or a member of a small to mid-sized organization, grid computing presents new possibilities within the context of business continuity. You may think of grid computing as a primarily technical discussion, but it is, in fact, first a business proposition. For most enterprises the reality is that they cannot establish their own grid. Yet by partnering with other organizations, you can create a grid which houses your enterprise as well as others; combining your collective resources to create greater network agility, increase cost effectiveness and generate the capacity to back one another up in the event of a failure. By initiating these kinds of discussions and partnerships you will be able to help your company establish a more secure resource base.

How to Identify and Prioritize Vulnerabilities

Michael Assante, Infrastructure Protection Strategist, Idaho National Lab

 

Do you know where your vulnerabilities lie? Have you accurately assessed the relative impact of one failure or interruption versus another? You may be surprised to find that where you think you’re most vulnerable is not, in fact, your weakest link.  In order to anticipate the impact of any given situation and determine what steps you need to take, first you need to understand where you’re most vulnerable and exactly what that means.  Is it an internal issue or and external one? Who do you need to partner with to get fast accurate information and implement an action plan? Idaho national Lab’s Michael Assante will explain what you need to know and where your greatest susceptibilities are likely to be.

Maximizing Resources by Rethinking Threats: A Framework for Business Continuity Management

Barry Gorelick, Vice President, Business Continuity Management, Ameriprise Financial

 

We live in an era where threats come form numerous sources, most of which are out of our control.  Your enterprise is at risk from natural disasters, heavy reliance on technology, the need for vast and sustainable quantities of natural resources and most recently, a volatile global economic and political landscape.  Since you cannot prepare for every imaginable contingency, how does a risk manager categorize and treat countless threats? In this session, Ameriprise Financial’s risk management expert will lay out the steps toward a proven framework that categorizes threats into five major categories, enabling the creation of a flexible, comprehensive business continuity program for your organization.

Risk Management Vs. Compliance: Can we be Compliant Yet Still Insecure?

William Sieglein, Founder & Executive Director, CSO Breakfast Club

 

Information security leaders once spent their days trying to convince upper management to appropriate budgetary resources for implementing security programs that would protect against threats such as hackers or viral code. Yet these days those same security leaders are spending time chasing resources to achieve compliance with the myriad regulations surrounding specific types of privacy data (HIPAA, SOX, GLBA, State Breach Laws and many more).  Has this shift in focus made organizations more secure or are we merely compliant but insecure? William Sieglein will explore this question from his perspective as a former CSO at the Sarbanes-Oxley initiated Public Company Accounting Oversight Board (PCAOB).

 

Table Topping Workshop- Learning to Manage Crises Before They Occur
Brit Weber, Program Director, School of Criminal Justice , Michigan State University

 

While most organizations recognize the need to plan and prepare for unexpected critical incidents, many do not employ one of the most useful tools available to do so: Table topping. These exercises, regularly performed, can make all the difference in how you, your company and your employees experience, handle and survive a critical incident. If you want to protect your organization and maintain its credibility, emergency preparations are an absolute necessity. Your community, employees, government agencies and potential victims all expect you to know in advance what your vulnerabilities are and to have adequate preparations and safeguards in place to deal with them. Learn from an expert how to create successful table top exercises that will help you minimize damage and maximize communication when faced with the real thing.

Why Adaptive Networks are Good Business

Andre Kindness, Security Solutions Manager, ProCurve Networking by HP

 

In today’s Economy, global collaboration- from inside and outside enterprise firewalls- has become a commercial and competitive imperative. Seamless global collaboration is possible only with next-generation adaptive networks that balance rock solid security with easy accessibility by authorized users; are simple to deploy, manage, and use; boost productivity as well as operational efficiency; and can respond quickly and appropriately to ever changing business goals, revenue opportunities and competitive pressures. This session will:

Describe the qualities of adaptive networks, suggest ways to implement them (either from scratch or by modifying existing network infrastructures), and illustrate how adaptive networks can deliver measurable competitive and operational benefits.


A New Paradigm For Managing the Data Center
Steve Yellen, VP of Product and Market Strategy, Aperture Technologies, Inc

Data Center Management is faced with the challenges of proactively managing capacity, right sizing infrastructure resources and improving energy efficiency, all while meeting evolving business requirements.  This session presents a new paradigm based on a single, holistic enterprise IT view, which provides IT with an efficient system for managing the data center at optimal levels at all times.  Attendees will learn a new framework for managing the data center to help them deliver services to customers in a more economical way.  Come to this session and learn how to extend the use of your data center, improve energy efficiency and proactively manage capacity.

All I Ever Hear Is Green
Michelle Noriega, Sr. Conservation Program Specialist, Austin Energy- City of Austin
michelle.noriega@austinenergy.com

Frustrated by claims that different technologies are green but you don’t know why?  Is the only green you want to know about really just the bottom line?  Not knowing the different terminologies can affect our ability to quickly evaluate and identify different opportunities in the data center.  This session will demonstrate various methods of evaluating equipment for utility costs, efficiency, and incentives while translating everything into everyday terms common to IT-and facility speak.  Feel free to bring your calculators and your CIOs!

Attaining Green ROI Using Workload Automation Tools
Tony Morelli, Global Product Manager, BMC Software
www.bmc.com tony_morelli@bmc.com

With US data centers consuming two percent of all electricity at a cost of $4.5 billion, bottom lines are being affected.  Rising energy costs and consumption are leading to the prediction that 50 percent of all data centers could experience a supply shortage that would impact the services that are crucial to the success of their business.  While organizations have mainly targeted hardware and cooling system inefficiencies in their initial efforts to green their operations, many are overlooking the fact that their data center workload may be as much as 70 percent batch, and that there are software based solutions to address this approaching perfect storm of energy related issues.  This session will discuss how the use of innovative enterprise workload automation tools can deliver a quantifiable green ROI to the business by streamlining IT operation, reducing workload complexity and driving energy sensitive workload routing and predictive green based scheduling.

Building the Perfect Data Center
Mark Dereberry, Technical Lead Data Center Facilities, Harley-Davidson Motor Company
Tom Hardin, IT Architect, Harley-Davidson Motor Company
Mark.dereberry@harley-davidson.com
Tom.Hardin@harley-davidson.com

Cabling and Infrastructure Standards Best Practices 2009
Jack Edwards, Director of Product Development, Connectivity Technologies
jedwards@contech1.com

TIA’s Standards and Technology Department comprise more than 70 standards-setting and formulating groups.  In this session we will review standards and best practices in relation to: TIA/EIA 942 Standard for data centers, ANSI/TIA 606 Labeling Standards, NFPA 70 National Electric Code, and ISO  11801.  In discussing these standards, we will explain why in some data centers they should be augmented and why in others they should be kept to the minimum.  We will also discuss methods for implementing these standards in existing installations using retrofit and emerging designs and take a close look at what makes sense and what is cost effective.

Data Center Fire Suppression: Wet or Dry?
Dave Hoffman, Chairman of the Manufacturer’s Division of the FSSA, Siemens
David.hoffman@siemens.com

This session covers some of the misconceptions of not being prepared for a fire and what advantages and disadvantages there are in using both wet and dry fire suppression.  A thorough review of each system will be given, including protection against collateral damage and environmental concerns.  Attendees will gain a clear understanding of wet and dry fire suppression and be able to make a decision about which is best for them.

Data Center Trends and Best Practice Performance
Mark Levin, Sr. Partner, Metrics Based Assessments LLC
mark.levin@MetricsBasedAssessments.com

Over the past five years, data centers have grown in both size and complexity, and performance has improved for unit cost and staff productivity.  However, basic data center functions, such as disk management, and problem, change, and asset management have not improved for most data centers.  The gap between average and best practice performance between these areas continues to widen.  This session will present a discussion of these trends (z/OS, Windows, Unix, and Linux) and describe what best practice data centers are doing to achieve outstanding performance, e.g. data center and server consolidation.  Many of the best practices discussed during the session can be adopted by attendees.  They will learn what data centers can do to outperform the average and achieve best practice, how to measure the characteristics of excellence, what attributes identify a best practice data center, how does a world-class data center organize to do its work, how performance is monitored in a world-class data center, and how do you target improvements to achieve best practice.

Disaster Recovery for the Mid-Sized Computer Room
Kelly Kleinfelder, Manager Network and Data Center Operations, StoneMor Partners
kkleinfelder@stonemor.com

Mid-size companies are often faced with budgetary and hardware constraints when it comes to developing and implanting a disaster recovery plan.  This presentation will demonstrate how StoneMor Partners leveraged storage arrays and virtualization to reduce their DR costs, RTO and RPO for their 20 server environment.

Efficient Power: A Look at New AC and DC Technologies
Jim Simonelli Chief Technical Officer, APC

The quest for improved efficiency of data centers has encouraged a climate of innovation in data center power and cooling technologies.  One widely discussed energy efficiency proposal is the conversion of the data center power architecture to DC from the existing AC.  This presentation covers a detailed quantitative efficiency comparison between the most efficient DC and AC power distribution methods, including an analysis of the effects of power distribution efficiency on the cooling power requirement and on total electrical consumption.  The latest high efficiency AC and DC Power Distribution architectures are shown to have virtually the same efficiency AC and DC power distribution efficiency on the cooling power requirement and on total electrical consumption.  The latest high efficiency AC and DC power distribution architectures are shown to have virtually the same efficiency, suggesting that a move to DC-based architecture is unwarranted on the basis of efficiency.

Energy Efficient Hybrids for the Data Center: Data Warehouse Appliances
John O’Brien, CTO, Dataupia
www.dataupia.com/data_warehouse_appliance_101.php

Environmental and economic factors are pushing us to look for greener ways to store the growing avalanche of data and to keep more of it online.  With the pressure on organizations to produce results and provide information on demand, it looks like data volume, along with data center power and energy consumption requirements will only increase.  So how can businesses take measures to reduce their data center energy consumption?  One way is with a data warehouse appliance, which rewrites the storage/CPU formula by combining both into a single machine that conserves energy and space while at the same time increasing data center capacity.  This session will teach you how to calculate the environmental profile of your current data warehousing infrastructure so that you can evaluate the full impact of physical architecture changes.  It will also help you to understand how the appliance form factor reduces footprint and operating costs.

Federal IT Security Standards for the Data Center
Darren L Smith, It Specialist, NOAA
darren.smith@noaa.gov
jeff.flick@noaa.gov

This session will introduce data center managers to the current federal laws and standards governing IT security and help them to apply these standards appropriately to their data center environment.  It will describe the FISMA legislation and implementation, NIST security standards, and the certification and accreditation (C&A) process.  Practical strategies for complying with security guidelines and maintaining due diligence will be provided.

Finding Your Way Through a Maze of Cooling Solutions
Nick Gangemi, Regional Sales Manager, Data Aire

Green and energy efficiency are the new buzz words to go along with high density and rack and chip cooling.  ASHRAE, Uptime, Green Grid, EPA, LBNL and virtually every vendor has something to offer.  The volume of information can be overwhelming, confusing and contradictory.  This session reviews the most recent information published in a simple and straightforward manner.  Attendees will be able to make an informed decision about the best solution for their specific environment.

Green IT in the Data Center
Bruce Naegel, Sr. Product Manager for SIGSEC, Symantec Corporation
Bruce_Naegel@Symantec.com

As IT growth continues to skyrocket, greening the data center is becoming a key driver for major IT decisions.  This session will highlight how a hardware and software strategy is paramount in reducing energy requirements and driving efficiencies in the IT environment.  Attendees will learn best practices including: integrating software with hardware to reduce power consumption while maintaining required SLAs, upgrading hardware and data center design, consolidating servers, prioritizing storage use, implementing data de-duplication, and deploying power management.  Categories discussed will include efficient server high availability, integration with virtualization, workstation power management, and storage tiering.

How To Survive an IT Audit
Geoffrey Wold, Managing Director, LBL Technology Partners
Jeffrey Locketz, Managing Director, LBL Technology Partners
jlocketz@lblco.com gwold@lblco.com    

This presentation will describe the IT standards and frameworks that are used in the industry such as SAS 70, COBIT, ISO 1799/27000, IC2, ITIL, NIST, FFIEC, HIPAA and PCL.  Attendees will learn the methodology for the various types of audits and how audits impact the data center staff.  They will also hear about the most common security and control weaknesses found in most data centers.  And lastly, attendees will be presented with a road map to prepare for an IT audit. 

Identify and Resolve Power and Cooling Vulnerabilities in Your Data Center
Chris West, Engineering Supervisor, Emerson Network Power
Greg Smith, Business Development Manager, Electrical Reliability Services
Chris.west@emerson.com greg.smith@emerson.com

Maybe you’re already experiencing power or cooling problems that are disputing your operations.  Or, maybe your data center is aging and you’re considering expansion.  Possibly, your facility appears to be operating normally, but you’re simply concerned about availability and potential risk.  A data center assessment will identify the risks posed by inadequate power or cooling strategies.  This session will teach attendees how to get an accurate assessment to identify the gaps in availability strategy and make recommendations for improvement.

If Not Now, When? Create a DR Plan Today!
Bill Peldzus, VP of Data Center Services, Business Continuity and Disaster Recovery, GlassHouse Technologies
bpeldzus@glasshouse.com

Today’s businesses require very sophisticated storage management capabilities to fully protect critical business information and keep it highly available and readily recoverable.  While many IT professionals are aware of the consequences a disaster can have on their critical infrastructure, some continue to delay creating a disaster recovery plan.  This session addresses why some IT professionals are failing to implement practical DR plans and key methods to successfully designing a DR strategy.  Additionally, we will discuss the financial and organizational impact of DR without a plan.  In this session, attendees will gain knowledge of recovery management technologies that will provide the necessary multi layered protection for business information across the enterprise, set and meet recovery point and recovery time objectives in line with business requirements, design and test their own DR plan, and launch a successful campaign for business support to establish a DR plan.

Inexpensive Techniques to a Greener Data Center
Vinnie Jain,  Advanced Marketing Manager, Ortronics/Legrand

With the constantly increasing demand for higher density and higher speeds in data centers, data center managers are always looking for ways to save energy wherever they can to avoid the ever growing problem of power and cooling.  This session reveals some inexpensive and effective best practices to improve airflow and thus reduce energy consumption while keeping the data center cool.  Data center layout, heat simulation, energy efficiency, and cable management will be discussed.  IT managers will learn efficient and cost-effective processes for saving power and creating room for the equipment needed to handle increasing demands on bandwidth.  In today’s world, going green is essential to running an efficient data center.  Attendees will leave this session with some inexpensive energy saving techniques that will lead them to a greener path.

IT Efficiency Through Automated Configuration Management
Joseph Kennedy, VP, IT, State Street
joe@kennedyinnovations.com

Today, applications are the business.  And when it comes to deploying hundreds of them, ranging from the mundane to the mission critical, even one unnoticed configuration error can bring the business to its knees.  In this session, hear how one of the world’s largest financial institutions built an application infrastructure from scratch, the challenges that were encountered and the solutions and processes that were put into place to address these challenges.  The speaker will describe how he and his team drastically improved efficiency and speed in the subsequent management of that infrastructure for critical IT events such as new releases and updates.

Lights Out/Lights On: The Data Center Dilemma
Richard L. Sawyer, VP Critical Facilities Assurance, EYP Mission Critical Facilities, Inc.

As Technology and automation techniques improve, so does the ability to run the data center in a “Lights Out”, unstaffed mode, ultimately saving costs and reducing human error.  But there are elements of the Data center infrastructure management that are difficult and costly to automate.  Where is the sweet spot for automation?  At what point do the risks of a “Lights Out” environment outweigh the benefits?  This session will cover available technologies, the limitations of these technologies, and include a discussion of the cost/benefits that lead to better management decisions.

Lights Out Data Center- Don't Believe It!
Mike Hagan, Sr. VP, Lee Technologies
Mhagan@leetechnologies.com
ddenning@leetechnologies.com

The static, unmanned data center is an ideal concept, but is somewhat unattainable.  Change is constant as companies strive to increase capacity in existing data centers, and the risks of downtime are a constant threat.  The ability to respond rapidly to IT service interruptions and infrastructure emergencies in a “Lights Out” data center are significantly compromised, impacting corporate competitiveness and the bottom line.  This session will address the common pitfalls related to “Lights Out” operations and introduce best practices to mitigate risk.  The following questions will be addressed: If nobody is home, what happens when the lights actually are out?  Can your organization survive extended emergency response times created by the “Lights Out” data center approach?  What are the ROI considerations and justifications for not operating “Lights Out”?

Mission Impossible: Running an Efficient Heterogeneous Data Center
Stephen Pollack, VP, Bus. Dev., Systems and Resource Management, Novell Inc.
www.platespin.com
www.novell.com

Organizations looking to get the most out of their IT investments are turning to virtualization to optimize their data center, but this “silver bullet” can create additional issues.  With virtualization comes a new challenge in the already complex data center.  To find control, CIOs need heterogeneous management solutions that allow them to move workloads across both physical and virtual infrastructure, in order to respond to fluctuating business requirements.  Achieving this agile, responsive and cost effective environment will allow businesses to leverage their existing investments in Linux, Windows, and virtualization as well as lower costs, increase server utilization and reduce power consumption in their data center.  This session will provide an overview of the challenges associated with the data center of the past, and detail the next-generation data center infrastructure and how it is delivering efficiency and control to help organizations achieve their business objectives today.

More Silicon, Less Carbon?
Martin Olsen, Director, Product Management and Development, Active Power Inc.

This presentation draws together four strands of operational and environmental hot topics in today’s data center: 1) the desire for companies to show a greening of their business operations and how that can be applied to computing, 2) the overall data center power consumption per watt of microprocessor load and what negatively impacts the overhead., 3) high power density server deployments and the impact of the necessary increased cooling on the power and resilience and 4) an analysis of the DC power option now being proposed as power saving to the data center.

Not a Drop to Spare: Water Conservation Strategies in Data Centers
Ramzi Namek, Director of Engineering, Total Site Solutions  

Data centers operate 24x7 at full or near full capacity and impose a heavy load on make-up water to the cooling tower systems.  Constructing data centers in remote locations is even more challenging with respect to guaranteeing a steady source of water for proper operation.  Large data centers with high density IT loads cannot be efficiently cooled without water-cooled chillers and a condenser water loop through an open cooling tower.  Evaporation from cooling towers at peak load, particularly in the summer, can be substantial.  Towers need a reliable source for makeup water which in most cases is fed from the municipality.  Some remote locations where data centers are proposed to be built have limited or no availability of municipal water.  The good news is that owners, engineers and operators may utilize proven tools and strategies that provide water conservation opportunities.  This session will shed some light on the many tools available to do just that.

Optimize Power Through Server Analysis
Herman Chan, Business unit Manager, Raritan Inc.
Herman.chan@raritan.com
www.raritan.com

This session will discuss the latest methods for analyzing a server’s power usage in order to optimize energy consumption in data centers.  Measuring and analyzing power utilization and workloads down to each individual server allows better management of data center energy consumption and optimization of resources, including power and rack space.  This session provides an overview on how to manage, control, and protect power in the data center and how to leverage the energy information from these solutions.  Anyone involved in capacity planning, or who can use energy consumption information to monitor server health and identify equipment rack space where power is available for growth, should attend.

Performance and Capacity Planning 101
Andy Kerestes, Sr. Manager, Office Depot

Have you ever been surprised by a system that suddenly could not handle the workload?  Have you ever had a system perform like the slow motion scenes in the movie The Matrix?  This session is for you.  Capacity planning is the process of right sizing equipment and providing appropriate service levels for the business.  It reduces costs by facilitating good system performance without spending big money buying systems that are under-utilized.  This session will cover the importance and definition of capacity planning and show how sit should be ties to service level agreements.  Attendees will learn how to perform an effective capacity planning process, including forecasting, as well as what inputs and outputs are important when it comes to capacity planning.  As a bonus, the speaker will share his own capacity and performance dashboard (a spreadsheet) to provide a cost-effective method of performing basic capacity planning.

Practical Tools to Align the IT to Business
Scott Dennull, Director, Infrastructure & Support Services, CareSource
scott.dennull@ncr.com

This presentation will demonstrate Care-Source Management Group’s successful journey in creating a strategic architecture concept to align IT to the business.  It includes practical tools and ideas on how to communicate technical concepts on the business level; explain and demonstrate complex technical service offerings and their business; and educate IT and the business on how to negotiate technical requirements and avoid discussion about products high on the hype cycle.  Attendees will learn how to create and implement technical strategies for all infrastructure services in their data center facility.

Strategies for Creating an Adaptive Data Center
Aid Galijatovic, Product Manager, CA Inc.
Aid.galijatovic@ca.com
Benjamin Scheerer, Director of Solutions Marketing, CA Inc
Benjamin.scheerer@ca.com

If you are under pressure to reduce IT complexity while improving services and containing costs, automation may be the answer!  Like most IT organizations, you must deal with an ever-growing demand for business services across an increasingly complex infrastructure.  Challenges that are becoming more urgent as demand and complexity escalate include inefficient and expensive manual processes, underutilization of assets, and detecting configuration drift.  This session examines how automating key IT processes, including server provisioning, configuration auditing and workloads, can help optimize data center resources, improve efficiency and manage costs.  We will discuss the current and future states of data center automation, as well as the key considerations that automation should accommodate.

The Four Disciplines of Security
Jerry Lyons, CEO, IFortress
Andrew Graham, Director of Data Center Solutions, International Information Systems

This session includes a brief discussion on what the four disciplines of security are and why it is important for organizations to take a holistic approach to cover all four of these disciplines in their business continuity plans and to fully protect their mission critical assets.  Attendees will learn how to eliminate threats to their data centers from weather, water, fire, grid congestion, vandals, thieves, disgruntled employees, hackers, and cyber spies through an interactive, open forum style discussion.

The IT Controls Risk Assessment Process
Michael Pinna, Director of IT & Risk Management Services, Wiser LLP
mpinna@weiserllp.com

This presentation will focus on the concept of risk and how it can be manages.  The session will discuss the Enterprise Risk Management framework and present the CoBIT model of IT controls.  Attendees will gain an understanding of IT controls and their relation to risk.  Finally, this session will overview the process by which an organization can assess and respond to risks related to its IT control environment.

The New Enterprise Data Center
Dave Anderson, Green Architect, IBM Corporation
dfa@us.ibm.com

There are multiple forces that are driving a transformation of the data center.  IT organizations are challenged by a set of operational issues.  Business innovation is accelerating with advancements in technology.  These changing landscapes and a convergence of issues, require a new way of thinking about the data center.  This session explores an evolutionary new model for efficient IT delivery, including: new economic virtualization; rapid service; aligning IT with business goal; and delivery of IT as a service.  In order to enable the new enterprise data center, a holistic, integrated approach must be taken.  This session will cover how the new enterprise data center has far reaching benefits and how companies will be reallocating resources form operations to innovations.

The New Role of the Data Center Manager
Paul Clark, Data Center Manager, Ohio State University Medical Center

The role of data center manager has changed.  Dramatic growth of open systems, virtualization, increased network complexity, and storage area networks require higher rack densities that must be balanced with rising energy costs demanding more efficient power and cooling strategies.  The data center manager’s role now requires effective understanding of emerging IT technologies and how to fit them into less space, with less environmental impact.  This session discusses and offers recommendations to overcome some of the business, technical, and political challenges that the new data center manager faces.  Attendees will Learn what the industry experts suggest, resources that are available, and the tools to make it all work.

Understanding and Managing Data Center Costs
Ross Ignall, Product Manager, Dranetz-BMI
www.dranetz-bmi.com
rignall@dranetz-bmi.com

Reliability is of the upmost importance to data center operations.  With rising energy costs, maintaining reliability in a cost-effective manner is becoming more of a challenge.  IT and facility managers must do more with less to offset energy and other cost increases.  Since energy is such a large part of the data center’s cost, it has become increasingly important to understand where, when and what types of energy are being consumed.  Energy consumption comes in many forms and can include electricity and other utilities such as gas, water, and fuel for generators.  This interactive session will introduce the concepts of energy measurement and management and will cover how to measure the different forms of energy, monitoring system integration and cost analysis.

Understanding and Preparing for Data Center Relocation
Gerhard Mehldau, VP, Data Center Solutions, the Collective Group

Data center relocations have increased dramatically over the past decade, yet for many IT professionals it is at most a once in a career event.  Relocating a data center is one of the most critical and difficult projects for a company to undertake since it must be accomplished without disruption to business-critical operations, loss of data, or damage to equipment.  This session will cover both the planning and execution phases of a data center relocation.  Attendees will learn about the cost levers associated with different relocation strategies and how to select the best methodology.  Other topics include planning requirements and timelines, recertification requirements and considerations, and a discussion of move night.

Unlocking the Power of Disk-Based Backup in the Data Center
Marty Ward, Director, Product Marketing, Veritas NetBackup, Symantec Corporation

Traditional data protection has been over whelmed by explosive data growth and burgeoning data recovery requirements.  Today’s enterprises demand a scalable backup and recovery strategy to reliably and rapidly restore business-critical data.  New disk technologies change the way data centers approach backup and provide several key benefits, such as reducing cost and complexity.  This session will explore recent dramatic changes in the data protection landscape and help attendees understand which disk based backup technologies will have an immediate impact on their backup operations, service levels and infrastructure costs.

Virtualization Strategies for Recovery in the Data Center
Bob Quinn, Chairman, Founder and CTO, 3Leaf systems

Enterprises are adopting virtualization technologies to drive greater efficiencies and utilization within their data centers.  Yet there’s another critical reason companies are looking at the flexibility, adaptability and scalability afforded by virtualization-disaster recovery.  By utilizing a server virtualization strategy to support disaster recovery and business continuity initiatives, enterprises gain fast provisioning, automatic failover, and high availability, while keeping unnecessary redundancy and TCO low.  The same dynamic fail-over principle allows enterprises to build a reliable and economical disaster recovery solution.  Virtualization technologies enable data center managers to describe the mapping between storage logical unit numbers across sites, and the mapping between servers.  When a configuration change occurs on one site, a mirror configuration schema for the backup site is update.  In this presentation, attendees will learn how server virtualization strategies and emerging technologies can deliver cost effective disaster recovery, either by consolidating existing architectures or in building a complete backup solution, without overburdening enterprises with idle resources.

PRBC0001: Security - Your Business Continuity Partner

This presentation focuses on the role of corporate security as you establish and maintain your business continuity program. Corporate security is a vital partner and can be utilized during an emergency by assisting with emergency notification, establishing the Incident Command Center, assisting with emergency communications, securing the disaster site, serving as a liaison with local emergency agencies, assisting in physical recovery efforts, and in re-establishing the security baseline at the recovery site.

PRBC0002: Public-Private Partnerships
This presentation explores the relationship between the private sector business continuity planner and the public sector emergency manager. It looks at the challenges each of them face and ways that they can begin to form partnerships.

PRBC0003: Business Continuity Planning 101
An introduction to the importance of Business Continuity Planning with a focus on providing some background information on business continuity planning and explaining some commonly used terms and concepts. This presentation discusses the role of business continuity planning for businesses and will point you towards some valuable resources.

PRBC0004: Business Continuity and Compliance Management
This is not a presentation on SOX, NASD 3520, USA PATRIOT Act, HIPPA or any other specific rule or regulation, it is about the IMPACT and RELATIONSHIP of all these rules on your business and how they fit with business continuity planning. The focus of this presentation is the relationship between compliance management and business continuity.

PRBC0005: Organizational Resilience - Beyond Safety Plans
Recent events worldwide have shown the need for schools and school districts to be prepared for many types of disruptions. School districts need to quickly respond to all kinds of crises, continue operations if at all possible, and recover quickly if regular operations are interrupted. This presentation discusses the concept of organizational resilience and how it can be applied to school facilities and integrated with the larger community-wide response effort. The basics of contingency planning, disaster recovery and crisis response as they relate to individual schools and district-wide facilities will be covered. These issues are expanded to cover the relationships between school districts, community agencies and first responders such as fire, police and emergency service agencies.

PRRM0006: Building Resilient Communities: Living Risk
The vision of disaster risk reduction: Building resilient communities towards sustainable development – a presentation from the United Nations International Strategy for Disaster Reduction (UN/ISDR) conference in Oslo, September 27, 2004. The ISDR aims at building disaster resilient communities by promoting increased awareness of the importance of disaster reduction as an integral component of sustainable development, with the goal of reducing human, social, economic and environmental losses due to natural hazards and related technological and environmental disasters

PRBC0007: 2006 Continuity Insights/KPMG Business Continuity Management (BCM) Benchmarking Study Results
Highlights from the 2006 Continuity Insights/KPMG Business Continuity Management (BCM) Benchmarking Study for Banks and Financial Services Companies. Includes some leading practice quotes from various BCM practitioners that reviewed the study results and contributed to an article that was recently published in Continuity Insights (March/April 2006) and reviews the process for requesting and providing additional custom reports to use in benchmarking your organization’s BCM program.

PRFM0008: Maturing Your Approach to Security Management
Sponsored by the U.S. Department of Defense and by Carnegie Mellon University in 2004. Key topics include: Challenges for doing “security, security approach roadblocks, new perspectives on the problem, and maturing your security approach.

PRSC0009: Supply Chain Resilience
The Ohio State Fischer College of Business reviews the following topics: Why does the supply chain need to be resilient? Defining supply chain management, The role of customers and suppliers in achieving resiliency. A resilient enterprise has the capacity to overcome disruptions and continually transform itself to meet the changing needs and expectations of its customers, shareholders and other stakeholders.

PRSC00010: Supply Chain Response to the Unexpected: Resilience and Security
Reviews an MIT research project on the importance of supply chain resilience. Prof. Yossi Sheffi initiated project to study terrorism and supply chains by investigating how companies can respond to make their supply chains more secure and resilient.

PREM00011: Steadfast Response II 2006 – Pandemic Flu Outbreak
Take a look at the exercise slides used during Steadfast Response II’s simulation of a pandemic flu outbreak. Sponsored by FEMA, GSA, and the Minnesota State Executive Board. Included is a word document facilitator’s guide. For more information, click here.

PREM00012: Human Services Table Top Exercise
The intent of this Human Services Tabletop Exercise is to bring agencies and organizations together who provide human and health services to the citizens living in and around the Capital City of Florida. The exercise is designed as an opportunity for each of the agencies and organizations to share how they would respond to a possible bio-terrorism scenario. In bringing together these agencies and organizations the primary intent of the exercise, which is to set up a learning opportunity for all participants, will be fulfilled.

PREM00013: Continuity Challenges at Higher Education Institutions
Colleges and universities are in the business of education, research, special projects, and community service just to name a few.  They are an open "quasi-society" of diverse beliefs, cultures, backgrounds, and outlooks.  They are a repository of knowledge.  They have the key challenge of trying to keep the campus safe and in meeting the unique needs of a student body in addition to planning for their own continuity of operations.

PREM00014: Edward Waters College - A Case Study Disaster Recovery & Business Continuity Go to College
Located in Jacksonville, Florida, Edward Waters College faces the annual risk of hurricanes affecting their campus.  Also being located in the middle of a high crime urban environment, the college faces security challenges unusual to many colleges and universities. Bernard Chapple, director of Technology and Telecommunications shares how Edward Waters College prepares for identified risks with the constraints of a limited budget.

PRCMC00015: The Missing Link:  Adding People to Your Contingency Planning
While many business continuity plans focus mainly on dimensions, all crises touch people, and people make organizations run.  For organizations to recover quickly, maintain their reputations, and mitigate risks - especially workers' compensation claims, employees need to be physically and emotionally ready to return to work. Include this missing link in business continuity planning by learning what employee actions wil provide the highest positive return on your plans; what leadership qualities and competencies people most respond to; why HR professionals are becoming more involved in business continuity planning; how to partner with HR to improve the planning process and better manage disasters; and why employee assistance plans are a critical ingredient.

PRCMC00016: Psychic Leadership: Teaching to the Models 
Business and government agencies are using crisis models and simulations to teach crisis response.  Can we actually predict the demands of a crisis?  How far do models take us into the reality of managing a crisis situation from start to end?  This session will explore the questions not often asked and commonly left out of practice.

PRCMC00017: Employee Awareness Programs: What Do I Do? 
Everyone knows "awareness and training" is an accepted professional practice that should be ongoing, but how do we do it?  Why is it important?  Does one size fit all?  These questions and more will be addressed in this presentation.  Learn how to create or spice up your awareness program.

PRCMC00018: Are You Really Ready to Lead During a Crisis? 
At the heart of any crisis response are strategic decisions that will serve as "defining moments."  These strategic decisions have the critical power to bring you and your organization swiftly toward successful resolution, or they can spiral you deeper into entanglements that can increase the damage. 
Leadership during unexpected crises can require skills and capabilities beyond daily leadership activities.  The objective of this presentation is to increase the likelihood that, when needed, participants will become crisis champions. 

PRCMC00019: BCP: The Next Generation 
You can have your phones lines up and your computers backed up, but after a crisis, your employees may still be messed up.  The problem with business continuity planning as it is today is that it is still focused on recovering Information and has not sufficiently focused on how to recover our people.  This presentation focuses on the issues and dynamics that need to be faced as continuity planning evolves to a profession. 

PRCMC00020: How to Speak to Your CEO About Business Continuity Planning
Gerri King, PhD Social Psychologist & Organizational Consultant, Human Dynamics Associates, Inc. - contact
One of the first recommendations presented in every course on business continuity planning is to secure senior management support for the program.  Unfortunately, the same people who are recommending that you go and talk to senior management about BCP don’t advise you what to say.  Led by a former CEO, this presentation gives you the vocabulary you need to speak to management and helps you devise the right strategy for presenting your case to the senior team.  This presentation will give you insight into the topics of interest to your managers and help you formulate your arguments of persuasion.

PRRC00021: Building Resilient Communities - One Organization at a Time
Jim Nelson, MS, MBCP, & CDCP The International Consortium for Organizational Resilience - contact
What is a Resilient Organization? How resilient are you? A review of ICOR’s Resiliency Disciplines. In this presentation, we explore the need for resiliency standards.

PRRC00022: Creating Community Partnerships To Ensure Business Continuity
Gerri King, PhD Social Psychologist & Organizational Consultant, Human Dynamics Associates, Inc. - contact
A crisis is not the time to forge relationships. Public/private partnerships are beneficial – certainly when preparing for and responding to community disasters or crises. The benefit of working together to plan for emergencies cannot be underestimated. It is never too early - but can be too late - to identify the community’s individual and collective resources and create a protocol that works for and serves everyone.

PRCI00023: Critical Infrastructure Protection A Practical Approach To A Complex Issue
Gavin Love, PhD Security, Emergency, and Business Continuity Manager - contact
Discuss the development of a critical infrastructure vulnerability assessment framework that was developed to complement work procedures and educate about interdependencies.

PREM00024: Emergency Managers - Working Towards Building Disaster Resilient Communities
Marg Verbeek and Madhu Beriwal - contact Marg or contact Madhu
The term EM means the governmental function that coordinates and integrates all activities necessary to build, sustain, and improve the capability to prepare for, protect against, respond to, recover from, or mitigate against threatened or actual natural disasters, acts of terrorism, or other man-made disasters.

PRRM00025: Disaster Risk Reduction - Community Resilience
R. David Grimes, Acting Assist Deputy Minister, Meteorological Service of Canada - contact
Type, frequency and intensity of extreme events are expected to change as the Earth as Earth’s climate changes, and these changes could occur even with relatively small mean climate changes. Learn how to plan for and mitigate impacts.

PRSR00026: Economic Impact of Pandemics
>John M. Stagel, CBCP Belfor, USA - contact
Now is the time to think about it. Learn how these solutions are transferable to other wide-spread personnel problems and other issues associated with pandemics.

PRCMC00027: Managing Volunteers After a Disaster
Faye Stone, Deputy Executive Director Office of the Governor, North Carolina - contact
If there is a disaster – volunteers will appear! ARE YOU READY? Do you have a plan for managing them or will your volunteers become a “disaster within the disaster”? This presentation explains the effective ways of managing volunteers to their greatest potential.

PRSR00028: Preparing to Be Unprepared - Human Resources
Susanne Jul, PhD, Pacific Disaster Center - contact

Work done, in part, at the Pacific Disaster Center under a National Research Council postdoctoral fellowship PDC operations focused on geographic information analysis (primarily for mitigation efforts). Research supplemented with personal experience with American Red Cross Disaster Services.

PREM00029: Resilience Management: A Framework for Evaluating and Improving Organizational Resilience
Erica Seville, PhD University of Canterbury - contact
To understand and reduce the impact of hazard events, we need to be able to evaluate how key organizations are going to perform during and after these events. This presentation shows how those organizations can perform better under difficult situations.

PREM00030: Proven Strategies for Developing an Emergency Response Community
Kathryn Brinsfield, MD Boston EMS - contact
Boston EMS is a community based public health and public safety service that provides and manages the integrated prehospital care system for the City of Boston to improve the health of the community. See how they are adapting to handle a crisis.

PREM00031: Why Your Partners May Be Your Biggest BCP Liability
Curtis Siegel, Director, CBCP, CISA, CISP, CDP, CISM RSM McGladrey - contact
Your business partners. These relationships may pose a risk in the event of an emergency. Learn about the creation of a framework for action and how to create a vendor continuity risk management program.

PREM00032: The Need for Partnership - World Conference on Disaster Management
Stuart Brindley, Manager, Training & Emergency Preparedness, Independent Electricity System Operator - contact
Ontario’s Independent Electricity System Operator (IESO). IESO responsibilities include: Directing electricity flow within Ontario, and with areas outside Ontario including the U.S., monitoring grid voltage levels, frequency and reactive power, forecasting Ontario supply and demand, overseeing response to power system emergencies. Learn their systems of dealing with crisis events.

PRCIFM00033: Strategies for Achieving High Availability
Randy MacCleary, VP and GM, Power Business Group, Liebert North America/Emerson Network Power - contact
This presentation focuses on the critical power and cooling systems that create the foundation for IT resiliency, and ultimately dictate the level of operational resiliency and flexibility that can be achieved in a given organization. The success of virtually any organization is tied to its resiliency and adaptability. That is, the ability to protect against threats that disrupt customer service while embracing and benefiting from change as it occurs.  That ability is increasingly dependent on IT, which provides access to data, supports essential business processes and enables internal and external communications.

PRCIFM00034: The Need for Partnership - World Conference on Disaster Management
Jim Nelson, MS, MBCP, & CDCP The International Consortium for Organizational Resilience - contact
In recognition of the demands on data center professionals to consistently deliver high uptime environments, ICOR and EPI  have partnered to create a new data center certification program.  This integrated program offers four levels of expertise and covers topics as diverse as power, cooling, security, cabling, safety and more.  This presentation discusses the need for certification of data center professionals and introduces this new series of credentials.

PRCIFM00035: Large Systems RAS Perspectives
David F. Anderson PE, System Team Leader, IBM Pok. Briefing Center - contact
The focus of this presentation is to explain IBM’s Mainframe RAS with a z9 focus. The z9 has an additional design to not only improve on the MTBF of the mainframe, but to protect Customers against unplanned as well as planned outages. IBM Mainframe development meets an IBM Corporate Standard that each generation must have improved quality.  Starting with the high level design, Engineers develop new ways and functions improving the reliability, availability and Serviceability of the Mainframe.

PRCI00036: Cyber Security for Families Who Use the Internet
Lance Spitzner, Honeytech - contact
Fraud, identity theft and extortion have existed for centuries.  Internet has simply made it much more profitable with less risk. Criminals are now highly organized.  Their motive is money; they target the easiest kill, the home user.  This presentation provides you with an overview of the risks you face in your own home and how to secure your computer and your online actions. 

PRCI00037: Critical Infrastructure Protection: A Practical Approach To A Complex Issue
Gavin Love, Worley Parsons - contact
Information technology has become an integral component of local government operations.  As an extension of the traditional role in evaluating internal controls, auditors from the Office of the State Comptroller now assess the effectiveness of controls over information systems.  This presentation focuses on the context for this review and how to be best prepared for an audit.

PRCI00038: IT System Controls
Steve Cornell and Nadine Kilcullen, Division of Local Government and School Accountability New York State - contact Nadine
Information technology has become an integral component of local government operations.  As an extension of the traditional role in evaluating internal controls, auditors from the Office of the State Comptroller now assess the effectiveness of controls over information systems. 

PRRMI00039: Harden Your Home – Think Green!
The American Society of Home Inspectors, www.ashi.org will inspect your home. Their home inspection is designed to identify the systems and components of a building both as to their function and as to their ability to resist damage from forces in all directions.This presentation focuses on showing homeowners the benefits of taking step to protect their homes against natural disasters and to take steps to lessen the amount of energy used to maintain tier home.

PRSC00041: REACH and the Supply Chain
Samantha Gordon is a Regulatory Compliance Specialist with ChemADVISOR, Inc - contact
Samantha Gordon is a Regulatory Compliance Specialist with ChemADVISOR, Inc., and presented on the role of ChemAdvisor at the CPM West 2008 Conference. The focus of this presentation is on REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals www.chemadvisor.com.) and the new ANSI/NAM initiative on a new Network on Chemical Regulation.

PRSC00042: Managing Risk and Resilience in the Supply Chain
David J. Kaye, at www.riskreality.co.uk - contact
David J. Kaye discusses the supply chain and the special exposures within outsourcing, critical dependencies, and auditing third parties. The modern business model, with its just-in-time supply chain, tight compression of margins, direct communication via the web simultaneously to millions of customers at home and abroad, is much more brittle and has never been more susceptible to one single point of catastrophic failure.

PRSC00043: Ensuring Supply Chain Resiliency / Transportation and Business Resilience
Irene Rozansky, R&A Crisis Management Services - contact
With rare exception, every enterprise is the center of a complex network of suppliers and suppliers’ suppliers that the company connects to its customers and its customers’ customers. The confluence of three phenomena has made supply chain a major concern to business resilience: our enormously complex world, an ever-increasing global economy, and the unwavering pursuit of efficiency within supply chains. This confluence has inadvertently and exponentially increased the vulnerability of enterprises to a variety of both internal and external show-stopping disruptions.

PRCMC00043: Effective Crisis Communication
Oliver S. Schmidt, Managing Partner C4CS
This presentation is for anyone involved in any sort of crisis communications in an organization. It discusses pre-crisis preparation, questions to ask before communicating, communicating with employees, and offers tips for managers.

PRCMC00044: Creating a Culture for Business Continuity & Disaster Recovery Planning
Dr. Edward M. Goldberg (ED), DM, PE, CBCP, Core Faculty, Capella University, BC/DR Coordinator, Northeast Utilities
Organizations change often, but without ongoing effort by BC/DR leadership, plans become stale. Absent an ongoing BC/DR strategic and tactical mindset, BC planning is a periodic activity that, at best, takes a snapshot of readiness and creates plans in a vacuum. This presentation describes how to align an organization’s culture with BC/DR for sustainable results.

PRCMC00045: Crisis Strategic Planning: Finding the Silver Lining
Dr. Erica Seville and Dr. John Vargo, University of Canterbury
This presentation discusses the resilience principles that integrate disaster management and strategic planning in a practical 'crisis strategic planning' framework. Included will be two case studies illustrating how organizations can avoid 'crisis myopia', finding instead the opportunities that frequently attend major crisis, yielding direct recovery benefits to the local community.

PRCMC00046: The Three C’s: Confidence, Charisma, and Creativity: How Necessary are They for Emergency Management Leaders?
Linda Pickard - Pickard & Laws Consulting Group, Inc.
Leadership can be learned. Charisma is not all it’s “cracked up to be”. In that we all have the capacity to lead with influence, Leading change in complex situations is an art as well as a set of skills. The right mix of confidence, charisma and creativity fuels momentum, working wonders to inspire and focus teams. The new twist on these capabilities to fit today’s world and how to sharpen each will be explored.

PRCMC00047: Building a Better Crisis Leader: We CAN Do More
Stacy L. Willett - University of Akron
This presentation takes a close look at the evolution of leadership theory, the context of crisis, and common problems and recommendations. There are common characteristics in leaders and this presentation illustrates the importance of these leadership qualities during a crisis event.

PRLCA00048: Health Preparedness:  A Legal Umbrella to Keep you Protected
Jay N. Rosenblatt, Business Lawyer at the Law Firm Simpson Wigle LLP 
This presentation focuses specifically on the risks to health care institutions and the legal liabilities they face. Mr. Rosenblatt identifies how health care institutions should mitigate and manage risks by taking due diligence.

PRCMC00049: Warning Systems, Risk Communication, and New Social Media:  How Technological Innovation is Changing the Landscape for Disaster Communications
Jeannette Sutton, Ph.D., University of Colorado
This presentation covers the following topics:  What is social about social media?  How does social media compare to legacy communications systems?  What do we know about social media use in disasters? What myths are associated with social media in disasters?  What concerns are associated with social media in disasters?

PRCMC00050: Do You Tweet? Corporate Implications of Social Networking
Joseph McMenamin, M.D., J.D., www mcguirewoods com 
A comprehensive look at social networking written by the firm McGuireWoods that covers the following topics: • What are social media? • How are social media used every day? • Social media in emergency use • Social media tools • Risks • Blogs • Legal issues • Social media policies YOU need • Take-home lessons.

PRCMC00051: Twitter and Crisis Communications
Gayle Weiswasser, Vice President, TMG Strategies  
This presentation recommends 6 strategies for managing social media and crisis communications:  Know the landscape. Become part of the community.  Use social media tools to get the message out.  Be prepared to engage.  Don’t forget your employees.  Have a rapid response plan in place. This presentation focuses on the context for this review and how to be best prepared for an audit.To view the latest ICOR Articles, click here.

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